Why ERP Transformations Fail Before They Begin
The decisions that determine ERP success are made months before the first system is configured.
The Executive No-Brainer™
8 min read
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What Happened?
Large ERP programmes continue to overrun on time and budget, and a persistent share fail to deliver the business case that justified them. The pattern is remarkably stable across industries and across two decades of technology change.
Why Does It Matter?
An ERP programme is the largest structured change most organizations attempt. It hard-codes process, data and decision rights for the next decade. Getting it wrong is not an IT problem; it is a multi-year constraint on how the company can compete.
ERP does not fix a broken operating model. It industrialises it — at speed and at scale.
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